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how to book a taxi in Dubai: Your Complete Guide

Dubai’s bustling streets can be challenging, especially for newcomers and tourists. While the city’s public transport network is extensive, it doesn’t always cover every travel need. When the metro or bus routes fall short, booking an RTA taxi becomes essential. This guide will help you understand how to book a taxi in Dubai quickly and easily.

Why RTA Taxis Are Essential

Problem: Despite Dubai’s well-connected public transportation system, many destinations are not accessible by metro or bus.

Imagine being stuck in the heat without immediate transportation. The wait for a taxi can be frustrating and time-consuming.

Solution: Knowing the various ways to book an RTA taxi in Dubai can save you time and hassle. Here’s a step-by-step look at each method.

How to Book a Taxi in Dubai

Using the RTA Dubai App

The RTA Dubai App is a versatile tool for booking taxis. Here’s how to use it:

  • Download and register: Available on both Google Play and Apple Store.
  • Book your taxi: Select ‘Request a Ride’, choose your mode of transport, and enter your details.

This app makes the process straightforward and convenient.

Booking via the S’hail App

S’hail is another highly-rated app for booking RTA taxis online. Here’s how to use it:

  • Download and register: Available on Google Play and Apple Store.
  • Log in and book: Select ‘Request a Ride’, choose your taxi, and enter your details.

S’hail also allows you to book bus or metro seats, adding to its convenience.

Using Taxi Ranks

Taxi ranks are designated spots where you can find taxis waiting. These are located at metro stations, bus stations, airport terminals, and shopping malls. If no taxi is available, you can use the SMS service.

Using the Dubai Taxi Corporation (DTC) App

The DTC app offers services like general taxi bookings, limousine services, and airport taxis. It’s a reliable option for getting a ride when needed.

SMS Taxi Service

This service is only available for taxi ranks. Here’s how it works:

  • Send a message: Draft an SMS with the taxi rank number and send it to 4774.
  • Receive confirmation: You’ll get a booking number and taxi details.

Flagging a Taxi on the Street

Flagging down a taxi is the simplest method but works only in designated areas where taxis are allowed to stop. Look for these spots to ensure a quick pickup.

Phone Call Booking

For a more traditional approach, call the Taxi Reservation Centre at 8008-8088. This ensures a quick and direct booking.

Booking via Careem

Careem, a popular ride-hailing app, offers options like Hala Taxi, Premier, or Hala Max. Here’s how to book:

  • Download and register: Available on Google Play and Apple Store.
  • Book your ride: Enter your pickup and drop-off locations, choose your car type, and confirm the booking.

What are the RTA Taxi Booking Fares?

  • Airport Taxi: AED 25 opening fare + AED 2.19 per km.
  • Hatta Taxi: AED 25 per person.
  • Ladies’ Taxi: AED 6-7 depending on the time.
  • Special Needs Taxi: Varies based on time and location.

What are the Different Payment Modes for Dubai Taxis?

  • Cash
  • NOL Card
  • Debit/Credit Card
  • Apple Pay
  • Samsung Pay

Getting around Dubai is easy once you know how to book an RTA taxi. With various options like apps, SMS, and phone calls, you can choose the method that suits you best. Whether you’re a resident or a tourist, understanding these options ensures smooth travel across the city.

Also read: Abu Dhabi Airport Launches World’s First Biometric ‘Smart Travel’ System

Written by
Nidhi Singh Parihar

Hey there! I’m Nidhi, a web content writer with a knack for turning ideas into impactful words. With a B.Tech background and a passion for creativity, I switched gears from tech to text, crafting everything from SaaS copy to social media magic. Whether it’s blogs, product descriptions, or email campaigns, I love creating content that connects and converts. Let's create something amazing together!

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