Dubai Land Department (DLD) has upgraded its Ejari service on the DubaiNow app, bringing tenancy contract registration, renewal, cancellation and DEWA security deposit payments into one digital journey. The update benefits tenants and landlords by reducing separate procedures and making rental-related government services easier to access.
- Location: Dubai, UAE
- Organisation: Dubai Land Department, DEWA and Digital Dubai
- Status: Enhanced Ejari service announced on 2 November 2026
- Who is affected: Tenants, landlords and property owners
- Business impact: Fewer steps for tenancy registration and utility-related procedures
- What’s next: Customers can access the integrated service through DubaiNow using UAE PASS
Dubai has introduced an upgraded Ejari service on the DubaiNow app, allowing tenants and landlords to manage their rental contracts digitally. Announced by the Dubai Land Department (DLD) on 2 November 2026, the update brings new tenancy registrations, renewals, cancellations and Dubai Electricity and Water Authority (DEWA) security deposit payments into one digital process.
The change aims to make renting a property in Dubai more convenient by reducing the need to complete separate procedures across different government platforms. Tenants and landlords can also receive their Ejari certificates immediately after contract approval, making the process easier to manage.
What Does the New Ejari Service on DubaiNow Include?
The upgraded service brings several rental-related procedures together within the DubaiNow app. Previously, customers had to navigate different steps to manage their tenancy agreements and related utility requirements.
According to DLD, the enhanced service now covers five main functions:
- New contract registration: Landlords can create and register tenancy agreements through the digital platform.
- Ejari certificate issuance: Approved contracts receive their Ejari certificates immediately.
- Contract renewal: Tenants and landlords can complete rental renewals digitally using UAE PASS.
- Contract cancellation: Existing tenancy agreements can be cancelled through the integrated service.
- DEWA deposit payment: Customers can pay their electricity and water security deposits within the same digital journey.
The integration connects services from DLD and DEWA, reducing the number of separate procedures involved in managing a rental property.
How Can Tenants and Landlords Register Ejari Through DubaiNow?
The updated service allows landlords and tenants to complete the tenancy process digitally, including reviewing and approving rental agreements.
Here is how the process works:
- Landlord login: The landlord accesses the Ejari service through DubaiNow using UAE PASS.
- Contract submission: The landlord selects the relevant service, enters the tenancy details and submits the agreement to the tenant.
- Tenant approval: The tenant reviews the contract and signs it electronically using UAE PASS.
- Payment: The customer completes the applicable service fee payment and proceeds with the DEWA deposit payment, where required.
- Certificate issuance: Once the contract receives approval, the Ejari certificate is issued.
For cancellations, the landlord submits a request through the platform. The tenant can then review and approve or decline the request.
DLD also lists a valid Emirates ID among the required documents for accessing the service.
The listed Ejari registration charges through this service total AED 177.75, including the registration fee, service charges, knowledge and innovation fees, and VAT. The DEWA security deposit is separate and depends on the applicable utility requirements.
How Does the DEWA Integration Benefit Dubai Residents?
One of the main additions to the enhanced DubaiNow service is the ability to pay DEWA security deposits as part of the tenancy process.
For tenants moving into a new home, activating electricity and water services is an important step after completing the rental agreement. The integration makes it easier to manage these requirements without navigating an entirely separate digital journey.
DEWA already has an existing connection with DLD’s Ejari system. Once an Ejari contract is registered, relevant customer and property information can be transferred to DEWA to support the move-in process.
Under DEWA’s existing move-in procedure, customers receive their account details and payment information through digital notifications. The authority also states that electricity and water services are connected within 15 working hours after payment of the required security deposit.
The latest DubaiNow update builds on this existing arrangement by bringing the deposit payment into the integrated tenancy process.
Dubai’s Rental Market Records AED 32.2 Billion in Q1 2026
The Ejari upgrade comes as Dubai continues to record strong activity in its residential rental market.
According to Dubai Land Department figures, rental contracts in the emirate reached approximately AED 32.2 billion in value during the first quarter of 2026.
The authority recorded 118,385 new rental contracts and 135,607 renewed agreements during the same period. These figures highlight the scale of rental activity across Dubai and the importance of accessible tenancy services.
The wider market also recorded significant activity in 2025. DLD reported 1.38 million registered rental contracts worth AED 126.4 billion during the year, with contract volumes increasing by 6% compared with 2024.
With thousands of tenants and landlords managing rental agreements across the emirate, digital improvements to Ejari can help simplify routine property-related procedures.
How Does the New Service Fit into Dubai’s Digital Government Plans?
The enhanced Ejari service forms part of Dubai’s Services 360 policy, which focuses on connecting government services and reducing the steps customers need to complete.
It also supports the Dubai Economic Agenda D33 and the Dubai Digital Strategy, both of which place importance on improving the emirate’s business environment and digital infrastructure.
DubaiNow plays an important role in this approach. The unified government app provides access to services from multiple Dubai authorities, allowing residents to manage different requirements through one platform.
By bringing tenancy registration and DEWA-related payments closer together, the latest update supports the wider aim of making government services more accessible to residents and businesses.
Why It Matters
For tenants, the enhanced Ejari service means fewer separate steps when registering or renewing a rental agreement. The option to pay DEWA security deposits through the same digital journey can also make moving into a new property more convenient.
Landlords benefit from having a centralised process for submitting tenancy agreements, managing renewals and requesting cancellations.
The update is particularly relevant in a busy rental market such as Dubai, where both parties regularly deal with contract registration and renewal requirements.
Customers can access the enhanced service through DubaiNow using UAE PASS. The existing Ejari registration requirements and applicable fees continue to apply.
FAQs
1. Can tenants register Ejari through the DubaiNow app?
Yes. Tenants can participate in the digital registration process by reviewing and approving tenancy agreements submitted by landlords through the app.
2. Can landlords renew or cancel Ejari contracts online?
Yes. The upgraded service allows landlords and tenants to complete renewals and cancellations digitally using UAE PASS.
3. Does the new Ejari service include DEWA payments?
Yes. Customers can pay DEWA security deposits within the integrated DubaiNow process to support electricity and water activation.
4. How much does Ejari registration cost in Dubai?
The listed Ejari registration charges through the DubaiNow service total AED 177.75, including applicable service fees, knowledge and innovation fees, and VAT. DEWA security deposits are charged separately.
5. When will the Ejari certificate be issued?
According to Dubai Land Department, the Ejari certificate is issued immediately after the tenancy contract receives approval.
Dubai’s enhanced Ejari service brings several important rental procedures together through the DubaiNow app. From registering tenancy agreements to paying DEWA security deposits, the update aims to make property-related government services simpler for tenants and landlords.
As Dubai continues to expand its digital government services, the integration offers residents a more convenient way to manage everyday rental requirements.
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