Dubai Airports has stepped up efforts to make travel easier for People of Determination (POD), aiming to create a seamless, inclusive experience at its airports. Recent developments include new services that cater to the specific needs of individuals with visible and hidden disabilities, reinforcing Dubai’s goal of becoming a globally recognized, accessible city.
New Services at Dubai International (DXB)
At Dubai International Airport (DXB), accessibility has become a priority. One of the latest advancements is the introduction of the Sunflower Lanyard Programme. This initiative discreetly helps passengers with hidden disabilities, granting them access to priority lanes for check-in, passport control, security, and boarding. Trained Guest Experience Ambassadors, identifiable by sunflower pins, are available to assist at every stage of the journey?.
In addition, DXB has been designated a Certified Autism Centre by IBCCES. This achievement highlights Dubai Airport’s commitment to providing specialized care for individuals with autism. Staff members across all terminals have undergone extensive training, enabling them to support travelers with sensory needs?.
Also read: New Ajman Bus Service to Global Village Launches on October 16
Enhanced Infrastructure and Support
In line with its vision to improve infrastructure, Dubai Airports recently opened an Assisted Travel Lounge in Terminal 2. This dedicated lounge offers a comfortable and safe space for POD passengers, including those with autism and sensory impairments. It features decompression zones and dedicated wheelchair areas, and staff are trained to handle diverse needs.
The airport has also invested in step-by-step visual guides designed for travelers with hidden disabilities, helping them navigate the airport with ease. Furthermore, services like complimentary two-hour parking, specialized POD taxis, and 24/7 wheelchair assistance enhance the overall travel experience for People of Determination?.
A Collaborative Approach
The recent collaboration between Dubai Airports and the Community Development Authority (CDA) marks another major step toward inclusion. They aim to break down barriers and shape a more accessible travel environment for all. This partnership also integrates the Sanad Relay Centre, which helps individuals with hearing disabilities connect to sign language specialists via video calls?.
These advancements align with Dubai’s broader goal of positioning itself as a leading hub for accessible travel. By continually improving its services and infrastructure, Dubai International Airport is setting a new global standard in airport accessibility. As more terminals roll out these services, Dubai strengthens its position as a top destination for inclusive travel.
Stay informed on Dubai’s latest travel updates! Follow Social Kandura for more news on inclusive services at Dubai Airports.
Leave a comment