In a significant move to support delivery riders, Dubai’s Roads and Transport Authority (RTA) has unveiled 40 air-conditioned rest areas across the city. This initiative aims to provide comfortable spaces for riders to relax between deliveries, especially during the city’s intense heat.
Addressing the Heat Challenge
Dubai’s climate poses challenges for those working outdoors, with temperatures often exceeding 44°C. For Dubai delivery riders, prolonged exposure can lead to health issues like heatstroke and dehydration. The RTA’s new rest areas offer a much-needed respite, ensuring riders have a place to cool down and recharge.
Features of the Rest Areas

Each facility is designed with the riders’ needs in mind:
- Air-Conditioned Spaces: Providing a cool environment to escape the heat.
- Essential Amenities: Equipped with snack dispensers, water coolers, and mobile charging stations.
- Adequate Capacity: Accommodating up to 10 riders at a time, depending on the location.
- Convenient Parking: Designated motorcycle parking areas for easy access.
The design also focuses on minimizing sunlight exposure and ensuring proper insulation, keeping the interiors cool even during peak hours.
Strategic Locations
The RTA strategically selected locations based on high demand for delivery services. Areas such as Arabian Ranches, International City, Business Bay, Al Quoz, Al Karama, Al Satwa, Al Jaddaf, and Mirdif now host these rest spots. As of February 2025, all 40 rest areas are fully operational, serving the city’s growing delivery workforce.
Enhancing Safety and Well-being
Beyond comfort, this initiative plays a crucial role in promoting road safety. By offering designated rest areas, the RTA encourages riders to take regular breaks, reducing fatigue-related accidents. This approach not only safeguards the riders’ health but also enhances overall traffic safety in Dubai.
Collaborative Efforts for Sustainability
In partnership with local organizations, the RTA has introduced sustainable solutions like air-to-water dispensers at select rest areas. These devices extract moisture from the air, providing up to 100 liters of drinking water daily. This ensures riders have continuous access to fresh water, essential for staying hydrated during long working hours.
Supporting a Growing Industry
The delivery sector in Dubai has seen rapid growth, with over 2,500 companies operating more than 46,000 motorcycles as of mid-2024. The RTA’s commitment to improving working conditions reflects the city’s recognition of Dubai delivery riders’ vital role in the urban economy.
Setting a Global Example
Dubai’s initiative serves as a model for other cities facing similar climatic challenges. By prioritizing the welfare of delivery riders, the city demonstrates a balanced approach to urban development, combining innovation with compassion.
These rest areas stand as a testament to Dubai’s dedication to creating a safer and more inclusive environment for all its residents.
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