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Deliveroo backs off plan to cut pay of UAE delivery riders after strike

Published by
Reuters UK

Delivery service Deliveroo on Monday put on hold plans to cut pay and extend working hours for its drivers in the United Arab Emirates after a rare strike over the weekend. The Amazon-backed company said in an email to restaurants, seen by Reuters, that it had paused proposed changes in its rider pay structure and that it would engage with its riders over the weeks and months head. A day earlier, Deliveroo told restaurants that “riders are striking and refusing to attend their shift or deliver orders” and that it would “protect Deliveroo rider earnings to…

The Amazon-backed company said in an email to restaurants, seen by Reuters, that it had paused proposed changes in its rider pay structure and that it would engage with its riders over the weeks and months head.

A day earlier, Deliveroo told restaurants that “riders are striking and refusing to attend their shift or deliver orders” and that it would “protect Deliveroo rider earnings to remain the most competitive in the market”.

Human rights groups have criticised the UAE and other Gulf states for their treatment of low-paid migrant workers who make up a large part of the workforce. Migrant drivers comprise Deliveroo’s workforce.

A Deliveroo spokesperson confirmed that the company was halting all changes and that it would work with delivery riders to ensure a structure that would work for everyone.

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