Tourists claiming VAT refund on online shopping in Dubai
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Tourists in Dubai Can Now Claim VAT Refunds on Online Purchases

Tourists visiting Dubai now have more reasons to enjoy their shopping experience. The UAE has introduced a first-of-its-kind VAT refund system for online shopping, making it possible for visitors to reclaim Value Added Tax (VAT) on eligible e-commerce purchases. This innovative system simplifies tax refunds and enhances the UAE’s reputation as a global leader in tourism and retail convenience.

How the New VAT Refund System Works

The Federal Tax Authority (FTA) has launched a digital VAT refund system in collaboration with Planet, the authorized operator of tax refunds in the UAE. Unlike the previous system, which only applied to in-store purchases, tourists can now claim VAT refunds on online purchases made through FTA-registered platforms.

Here’s a step-by-step breakdown of the process:

  • Shop Online Through Registered Retailers
    Tourists can browse and purchase products from e-commerce websites registered under the FTA’s refund scheme.
  • Provide Travel Document Details
    During checkout, buyers must share their travel document information to verify their eligibility.
  • Digital Invoice Generation
    Once the transaction is complete, a digital invoice is created and shared automatically with the FTA.
  • Identity Verification
    During delivery or order fulfillment, the tourist’s identity is verified to confirm they qualify for the refund.
  • Seamless VAT Refund
    Refunds are processed digitally and credited to the tourist’s account after departure from the UAE.

Why Tourists Will Love This System

The new VAT refund system offers significant advantages for tourists who love shopping online:

  • Ease and Convenience
    The system eliminates the hassle of handling paper receipts, making the process straightforward and user-friendly.
  • Fast Refunds
    Tourists can reclaim VAT promptly through the fully digital system, reducing waiting times.
  • Extended Shopping Options
    The inclusion of online purchases opens doors to a wider range of products and deals, enhancing the shopping experience.

Boosting UAE Tourism and E-commerce

Tourists claiming VAT refund on online shopping in Dubai

This groundbreaking initiative supports the UAE’s broader vision of innovation and economic growth. By integrating VAT refunds with online shopping, the country strengthens its appeal to international tourists and bolsters its e-commerce industry.

Key Benefits for the UAE Economy:

  • Increased Tourist Attraction
    Tourists are likely to spend more, knowing they can claim VAT refunds on a wider range of purchases.
  • Support for E-commerce Businesses
    The policy encourages online retailers to expand their offerings and attract global customers.
  • Leadership in Digital Innovation
    As the first country to introduce such a system, the UAE sets an example for other nations to follow.

Important Details for Tourists

To benefit from the VAT refund system, tourists should keep the following in mind:

  • Shop only through platforms registered under the FTA.
  • Provide accurate and valid travel documents during the purchase process.
  • Complete the verification steps during delivery or fulfillment.
  • Ensure refunds are claimed before leaving the UAE.

A New Era of Shopping Convenience

The UAE’s introduction of a digital VAT refund system for online shopping is a game-changer. It simplifies tax refunds for tourists and aligns with the UAE’s mission to enhance visitor experiences. Tourists can now enjoy the freedom of shopping online with the assurance that reclaiming VAT is quick and hassle-free.

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Written by
Nidhi Singh Parihar

Hey there! I’m Nidhi, a web content writer with a knack for turning ideas into impactful words. With a B.Tech background and a passion for creativity, I switched gears from tech to text, crafting everything from SaaS copy to social media magic. Whether it’s blogs, product descriptions, or email campaigns, I love creating content that connects and converts. Let's create something amazing together!

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