In a groundbreaking move that is set to redefine luxury hospitality, Address Hotels & Resorts has introduced Nuha, an innovative virtual hospitality concierge powered by ChatGPT technology. This pioneering AI system, developed in-house, marks a significant leap in providing personalized and seamless guest experiences. As the first luxury hospitality group in the UAE to harness AI tailored specifically for hotels, Address Hotels & Resorts is setting a new standard in the industry.
Nuha: Redefining Luxury Hospitality with Personalized AI Service
Nuha, which means “guidance and self-restraint” in Arabic, embodies the concept of offering guests knowledgeable assistance while upholding exceptional service standards. The debut of Nuha took place at the iconic Address Downtown Hotel in Dubai during the week commencing September 4, 2023.
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Unlike typical virtual assistants that may come across as robotic, Nuha leverages ChatGPT technology to engage guests in natural, effortless, and deeply personalized conversations. This human-like interaction ensures that guests not only receive assistance but also feel truly understood and valued during their stay.
A Virtual Journey Through Luxury
The offers are an array of services designed to enhance the guest experience:
Hotel Inside-Out: Nuha goes beyond mere listings, providing guests with comprehensive tours of the Address Downtown Hotel. It showcases everything, from opulent rooms to exquisite dining and serene spa retreats.
Emaar’s World: The AI concierge, extends its reach beyond a single location. It serves as a gateway to Emaar’s vast and luxurious collection, presenting guests with a multitude of extraordinary experiences throughout Dubai.
Dubai Uncovered: Whether guests are seeking famous landmarks or hidden gems in Dubai, Nuha serves as the ultimate guide, leading them on an incredible journey through the city.
Stay in the Loop: With Nuha, guests stay constantly updated about events, cultural celebrations, and important news throughout the UAE, ensuring they are always in the know.
The introduction of Nuha ???? represents more than just a milestone; it marks the beginning of an exciting new adventure. Address Hotels & Resorts remains committed to spearheading innovation in luxury hospitality by seamlessly blending cutting-edge technology with a personal touch. This unique fusion places Address Downtown Hotel at the forefront of the hospitality industry’s evolution.
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As AI continues to shape and enhance guest experiences, Address Hotels & Resorts’ Nuha stands as a proof to the group’s dedication to providing unparalleled luxury and service in the heart of the UAE.
For travelers seeking a stay that combines the best of technology and personal care, Nuha is set to become the trusted companion on their journey through the world of luxury hospitality.
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