Dubai has taken another step towards strengthening its position as a global tourism hub. The RTA and the Department of Economy and Tourism have partnered to create a new tourist transport regulation that improves the visitor journey and raises service standards.
This new framework ensures that all tourist transport operators in the emirate follow clear licensing requirements, higher safety protocols, and consistent service delivery. We expect this to smooth mobility for millions of tourists while helping companies operate under transparent rules.
Clearer licensing and driver permits
One of the key aspects of the new Dubai tourist transport regulation is the streamlined process for company permits and driver licensing. Tourist transport providers must now obtain permits directly from RTA, with stricter renewal processes to ensure ongoing compliance.
Drivers will also be licensed under updated guidelines, which place a strong emphasis on safety, customer service, and knowledge of the city’s tourism landscape. This is aimed at providing visitors with reliable and professional drivers, whether they are booking airport transfers, hotel shuttles, or sightseeing tours.
Safer and more comfortable journeys
The new regulation puts passenger safety and comfort at the centre of tourist transport. Vehicles operating in this sector will undergo regular checks, ensuring they meet high-quality standards.
Dubai’s standardized system ensures tourists receive the same high-quality service across all providers, from light vehicles to buses and on-demand services.
Digital oversight and compliance
The regulation introduces stronger digital systems that will link tourist transport operators with RTA.
Operators will be required to maintain accurate records, creating greater accountability across the sector. For travellers, this means improved reliability and peace of mind, knowing that their transport services are regulated under one central authority.
Boosting Dubai’s tourism economy
Tourism plays a vital role in Dubai’s economy, and first impressions often begin with transport. By raising the bar for licensing and operations, the emirate is setting a benchmark for efficiency and hospitality.
The Dubai tourist transport regulation will make it easier for tour operators, hotels, and travel agencies to provide visitors with dependable mobility solutions. At the same time, it ensures that competition among providers is fair and professional, reinforcing Dubai’s reputation for excellence in service delivery.
Consistent standards for all visitors
Visitors can expect a consistent travel experience across different modes of tourist transport, whether they’re here for leisure, business, or an event. The regulation ensures uniformity in comfort, safety, and customer care.
For residents working in the sector, the rules create a clearer framework, helping companies align with global best practices while maintaining Dubai’s unique hospitality standards.
The introduction of the Dubai tourist transport regulation highlights the city’s commitment to creating a smooth and enjoyable visitor journey. RTA ensures a top-notch tourist experience by setting high standards in safety, licensing, and digital compliance.
For operators, the regulation means greater accountability and improved service structures. For visitors, it guarantees a safe, comfortable, and reliable transport experience—one that reflects Dubai’s standing as a world-class destination.
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