Dubai Metro system is crucial to city life, making travel fast and easy. The Roads and Transport Authority (RTA) has set up clear rules to keep things running smoothly and safely. Following these rules helps everyone have a better experience and avoids costly fines.
Key Metro Violations and Fines
Here’s a straightforward guide to common Metro violations and the fines you could face:
Fare Issues
- Not Paying Correct Fare: If you use the Metro without paying the right fare, it will cost you Dh200. This also includes using someone else’s nol card or one that’s expired or invalid.
Unauthorized Activities
- Selling Nol Cards: Selling nol cards without permission will result in a Dh200 fine.
Disturbance and Misconduct
- Causing Disruption: Making a scene or being disruptive can lead to a Dh100 fine. This includes eating in prohibited areas or sleeping in places where it’s not allowed.
- Property Damage: If you damage or vandalize equipment or seats, you’ll face a hefty fine of Dh2,000.
Restricted Areas and Rules
- Accessing Restricted Areas: Entering areas marked as off-limits or standing in non-passenger zones can result in a Dh100 fine.
- Animal and Food Rules: Bringing animals (except guide dogs) or eating and drinking in restricted areas will cost you between Dh100 and Dh200.
Security and Safety Violations
- Hazardous Items: Carrying dangerous materials or using safety devices unnecessarily can result in fines up to Dh2,000.
How to Pay and Dispute Fines
Paying Your Fine
- Direct Payment: You can pay your fine to the inspector who issues it.
- Online Payment: Use the RTA website for easy online payments.
- Customer Service: Visit RTA Customer Happiness Centres across the city.
- Self-Service Machines: Available for bus passengers.
Disputing a Fine
If you think a fine was wrongly issued, ensure you have all the required documents, such as the fine number and payment receipt. You can send an email to ask@rta.ae to dispute the fine, attaching all necessary documents.
Following Dubai Metro rules helps everyone have a smooth and safe journey. By knowing these regulations and avoiding common mistakes, you can prevent fines and enjoy your travel around the city.
Also read: Dubai Garden Glow 2024: A Bright Comeback with New Attractions – Social Kandura
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